Privacy Policy

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents
  • Shopify account physical addresses, and phone numbers

When this app is installed, it will only be able to modify your order status page.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers to provide the Service and to operate the App. Additionally, we may use this information to communicate with you; Optimize or improve the App, or Provide you with helpful relevant information.

Sharing Your Personal Information

We protect your data and do not share your information with 3rd parties unless required. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information to fulfil the function of the app, or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to India and the United States. Regardless of where you live, you can contact us at any time at support@emwish.com to request information or ask questions about our policy.

Data Retention

When you subscribe to the usage of our app, we will maintain your information for our records until you uninstall the app. When you uninstall the app, we delete your information and settings from our database.

We do not retain data about customers or orders.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at support@emwish.com